At GoGoKit.se, we want you to be happy with every jersey you buy. If you are not satisfied with the product, you have the right to request a return or exchange within a certain period of time. Please read the following policy carefully before returning the product.

🗓 Return Period
You can request a return within 30 days of receiving the product.

✅ Return Conditions
To ensure that your return is processed smoothly, please confirm the following points:

The product is kept new, unworn, and unwashed

The packaging is intact and the original tag is not torn off

With the original order number or invoice

❌ Non-returnable items
The following items cannot be returned unless there is a quality problem or the wrong item is sent:

Customized jerseys (including printed player names/numbers or custom text)

Items that have been visibly used or damaged

Items that exceed the 30-day return period

💸 Refund Instructions
Once we receive and inspect the returned item, the refund will be refunded to the original address within 5–7 business days.

The refund does not include the initial shipping cost (if applicable).

If the product is returned due to quality issues, we will refund the full amount and cover the return shipping costs.

🔁 Exchange Policy
If you need to change the size or style:

Please contact us via email at [email protected].

We will guide you through the exchange process.

The exchange will be completed within 2-3 business days after receiving the original product.

📦 How to return
Send an email to [email protected] with the order number and reason for return.

We will provide a return address and operation instructions.

Send the product back using a logistics method with a tracking number (it is recommended to save the waybill number).

🚚 Return address
Please do not return the product without contacting customer service. Our return address may change due to warehouse adjustments, and customer service needs to provide a confirmed address.

📞 Contact Us
If you have any questions, please feel free to contact our customer service team:

Email: [email protected]
Customer service hours: Monday to Friday 10:00–18:00

We are committed to providing every fan with a safe and smooth shopping experience. Thank you for trusting GoGoKit.se!